AI Agents Could Replace Traditional Checkout: Inside the Rise of Agentic Commerce

Ravi: And here on the ground, agentic AI and stablecoins are among the leading topics of conversation at this year's conference, and pairing autonomous AI agents with instant programmatic stablecoin real does eliminate legacy credit card overhead as well as human checkout screens at the same time, combining the two creates friction points in areas such as authorization and verification. Well joining me. To break all of this down and tell us what's happening on the ground is Keith Grossman, president of Moon Pay. Keith, great to have you here. Thank you so much for joining me.

Keith Grossman: It's always great to see you, Ravi.

Ravi: Well, first and foremost, we've been hearing so much about artificial intelligence at this year's conference in Money 2020. But when it comes to your space, tell us what you're working on when it comes to agente commerce.

Keith Grossman: Sure, so I think like a lot of people love to say AI, AI, AI. And they don't understand how AI actually connects with the crypto ecosystem. And what's funny is, is, um, a good friend of mine at Coinbase, John Dagostino, who I believe you know very well, um, has this great saying where he said, you know, AI is, uh, scalable intelligence, and, you know, blockchain technology is just scalable truth, right? So the two work really well together, and that's ultimately where this agentic framework comes out. Um, for us, like it's been really exciting. Like we launched uh an initiative, a product called Paybox, and, uh, what Paybox ultimately does is it stores your credentials online to give permission to access, um, to agents to make transactions, and um when we launched it in early Um, God, I want to say like 6-7 weeks ago maybe it, it has become the single largest announcement we've ever made in Moon Bay history. 12 million views on our own Twitter handle, like, uh, fully organic, um, and you know we've hosted a hackathon this past weekend and you know, uh, hundreds of participants and we've seen. Hundreds of thousands of agents connected to it, hundreds of thousands of wallets, you know, spun up on it.

Ravi: And Keith, for viewers out there who may not know what Paybox is, I understand that it is on chat GPT and it's also now on Cloud and Grok as well. So what does it do?

Keith Grossman: So, so think about it this way, um, Think about the history of commerce, right? Um, as new form factors emerge, new sort of participants emerge, right? Um, uh, back when e-commerce emerged, right, and you saw the likes of the eBays of the world, like you saw players like the PayPals emerge out into the space to be able to justify why like, like you should be able to do online commerce, right? Um, when you started to see the API sort of driven, uh, economy emerge, you started to see players like Stripe emerge, right? Um, uh, today, you're beginning to see people transact in completely headless environments. These LLMs like chat GPT, you know, Croc, Claude, and as they're searching, they need to have a place to credential themselves. And that's ultimately what Paybox does. It allows them to make purchases in a headless environment.

Ravi: And of course, here at Money 2020 I'm sure you're having plenty of conversations with other stakeholders, but I also understand you've been on panels and you've been attending some of these gatherings taking place. So, what would you say are the key takeaways, especially when it comes to artificial intelligence?

Keith Grossman: Huh, so, so the key takeaways on artificial intelligence is, um, One, I think people are beginning to move out of the phase of realizing that AI is a horizontal, right? Like nobody could just have an AI strategy. You have to have a very specific strategy, which is a vertical strategy, right? Um, B, I think you're beginning to see, um, the biggest players in the space, the visas of the world, um, the PayPals of the world, um, really begin to emerge and, um, and You know, come to come to market with these great products. And, you know, one of the panels I did yesterday was with Visa, um, alongside Fireblox, alongside MoneyGram, and, you know, they've just been putting out some really interesting products like

Ravi: And speaking of products, we're hearing plenty of announcements coming out from Tradfi as well as Dey, and we're also hearing from builders as well. So, as we wrap up 2026 and head into a new year, what trends are you paying attention to and what do you think retail consumers out there should be aware of?

Keith Grossman: Uh, like, it, it was, it's interesting cause it's that's that that question sort of hits on two different angles, right? Like, what's the trend taking place, which I would say is the institutionalization of these technologies, and versus like, what's the retail consumer gonna actually care about? Um. You and I have talked about this forever, which is the retail consumer doesn't care about the technologies themselves, right? It's like that. I, I wrote the op ed, nobody cares about how the toilet works a few years back, right? And that's what it is. Like, like the retail to the retail consumer, they're just gonna get better experiences. And I think that that's really exciting. It's like, remember the first time you got a a high definition television. And you came home and you looked at it and you're like that picture is just so much better than what I had before, like that's the experience and the expectation of the retail consumer. Now, if you flip it around to the back end of the institutions, like what are they seeing is completely different and that's like more nebulous, right? Like what they see is um the world is getting faster, it's getting more efficient, it's getting cheaper, and like these technologies are. Creating efficiencies for them. And in some instances, it's gonna, uh, you know, condense margin in some areas. In some instances, it's gonna expand margin. And like, I think that they're gonna go through a transitionary phase, very similar to how media went through a transitionary phase with, um, the digitization of technologies.

Ravi: And finally, before I let you go, Moon Pay has had quite a year in 2026. So many announcements, so much growth. What are you looking forward to in the new year?

Keith Grossman: Um, well, in the new year of 2027, uh, like, uh, like, we're building the operating system for value. I am so excited about this. Like, the vision that Ivan has for the company is tremendous. Um, uh, you know, like, I feel honored to be able to be part of this and lead it with him, and, um, have a great team. And, uh, like, Bringing this to life and sort of like allowing all of these transitions and tran that we've made and all these acquisitions to make to settle, um, so that way we can actually bring this platform in full force to the market, I think is what has me very excited.

Ravi: Well, Keith, I appreciate you joining me on the ground in Las Vegas at Money 2020. Thank you so much for joining us and your insights as well as your perspective.

Keith Grossman: Always a pleasure. Thank you so much.