Artificial intelligence is changing more than how businesses automate tasks. It is challenging the foundations of how organizations are structured, managed and operated. On FINTECH.TV’s Market Movers, Remy Blaire speaks with Ranjay Gulati, Professor of Business Administration at Harvard Business School, about the emergence of AI native companies, the evolving relationship between humans and AI agents, and why businesses may need to rethink their entire operating models to unlock the full potential of artificial intelligence.
Gulati examines how traditional organizational structures were developed around the need to manage information and decision making. Historically, companies relied on hierarchies to determine who had access to information and who possessed the authority to make decisions. However, AI is making information more widely accessible while creating opportunities to move decision making closer to where work actually happens. Gulati explains why this shift could fundamentally change how businesses organize their teams and distribute responsibilities.
The conversation explores the emergence of AI native organizations, which are being designed around artificial intelligence from the beginning rather than adding AI tools to existing systems. Gulati explains how some startups are experimenting with operating models that place AI agents at the center of business processes before determining where human employees are needed. These experiments are creating new possibilities for collaboration between people and intelligent systems.