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Ozone API’s Chris Michael on Why Lending Is Open Banking’s Biggest Missed Opportunity

Chris Michael, CEO and Co-Founder of Ozone API, joins Raghda Ibraheem as the company that helped build the UK’s open banking standard shapes the same framework across MENA, with Saudi Arabia moving from sandbox to full commercial open banking licensing this year, and the UAE building a national open finance API hub in 12 months.

His most important point is on what the biggest revenue opportunity actually is: lending. Credit reference agencies and credit scores already exist, but open banking gives lenders a much more real-time and complete view of a customer’s income, expenditure, and affordability. That reduces the cost of lending, reduces risk, and improves access to credit for individuals, businesses, and the whole economy.

On the next frontier that nobody is talking about loudly enough, his answer points to agentic commerce: AI agents sitting on top of people’s bank accounts, giving advice based on financial position or making payments on their behalf. That is both the biggest opportunity and the biggest challenge for data sovereignty, because as soon as agents are involved, it becomes very difficult to know where a customer’s data actually sits.

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