What does the future of finance look like behind the scenes?
In this episode of Inside the Ice House, Emily Portney, Global Head of Asset Servicing at BNY, joins us to explore how one of the world’s most critical financial infrastructure providers is evolving for the next generation of markets.
Emily explains the essential role asset servicers play in safeguarding assets, valuing funds, supporting investors, and keeping global markets running smoothly. The conversation dives into the rapid growth of alternative investments, the rise of tokenization and digital assets, and how technologies like artificial intelligence are transforming financial services operations at scale.
Emily also shares how BNY is deploying AI across the organization through digital employees, automating complex workflows, and reimagining how work gets done. Beyond technology, she offers insights into leadership, culture, and the inspiration behind her widely followed “Quick Takes” series that helps connect employees across the firm through authentic, personal storytelling.
From market infrastructure and innovation to leadership and human connection, this episode offers a unique look at the forces shaping the future of global finance.